Terms of Service

Last updated: 30 July 2026

These terms are an agreement between you and the operator of Courti (“Courti”, “we”, “us”). By using the service — as an organiser in the portal, or as a player replying to a Courti message — you accept them. If you do not, do not use the service.

What Courti does

Courti is an AI concierge that helps an organiser arrange racket-sport games. It sends invitations, interprets replies, allocates spots, keeps a waitlist and reports the outcome. Courti does not book courts, take payments, or organise anything of its own initiative — it acts on an organiser’s instructions.

Beta status

The service is provided for evaluation. Features may change or disappear, messages may be delayed or missed, and we may suspend or reset the service. Do not rely on Courti as your only record of a game.

Eligibility and accounts

You must be at least 16 and able to enter a contract. Organiser accounts are issued by invitation. Keep your password confidential, and tell us promptly if you think your account has been used without your permission. You are responsible for everything done through your account.

Organiser responsibilities

As an organiser you agree that:

• you may add anyone to your roster, but Courti will not message them until that person agrees through their own link — passing the link on is how you make someone invitable;
• you will not misrepresent Courti when you pass that link on, and you will not agree on someone else’s behalf;
• you will pass on any privacy request a player makes to you, and you will not attempt to re-contact anyone who has replied STOP;
• the details you record about a player are accurate and kept for organising games, not for any other purpose;
• you will not use Courti to send marketing, bulk or unsolicited messages.

Joint responsibility

Courti and you are each responsible for a different part of a player’s data, and jointly for the overlap. Courti is responsible for the player’s identity and mobile number, their agreement to be messaged and any withdrawal of it, the messages themselves, and how long all of it is kept. You are responsible for what you record about a player on your roster, and for deciding to run a game and invite particular people. You are jointly responsible with Courti for adding someone to a roster and messaging them about a game.

Courti handles consent, withdrawal, deletion requests, and any question a player or a regulator raises about them, so a player has one place to ask. You are responsible for the accuracy of what you record. This arrangement is why no separate data-processing agreement is needed between us.

Acceptable use

You agree not to:

• use the service unlawfully, or to harass, deceive or endanger anyone;
• attempt to access another organiser’s roster, games or messages, or probe or disrupt the service;
• reverse engineer, resell or build a competing product from the service;
• submit content that is unlawful or infringes someone else’s rights.

Messaging

Courti communicates over WhatsApp, and your use of WhatsApp is also governed by Meta’s own terms. Message delivery depends on WhatsApp and on mobile networks, so we cannot guarantee that a message arrives or arrives on time. Standard carrier charges may apply.

Agreement to be messaged is given to Courti as a whole, not to one organiser. A player can opt out by replying STOP or by saying so in their own words, and that is honoured immediately across every organiser. You will be told when a player on your roster opts out.

You cannot override a player’s opt-out, your own or another organiser’s. Bringing someone back takes both of you: you allow it on your Players page, and they then agree again through your link. Neither step works alone.

AI-generated content

Courti uses a large language model to read replies and compose messages. It can misread a message or get something wrong. Check anything that matters before acting on it. Spot allocation, capacity and the waitlist are handled by deterministic rules rather than by the model.

Your content

You keep ownership of the rosters, notes and messages you provide. You grant us the licence needed to host and process them in order to run the service.

Availability and support

There is no uptime commitment during the beta. Support is offered on a best-effort basis through the contact form.

Fees

The beta is free. If we introduce charges, we will tell organisers in advance and no charge will apply without agreement.

Suspension and termination

You may stop using Courti at any time and ask us to close your account. We may suspend or end access if these terms are breached, if the service is misused, or if we discontinue the beta. Historical records may be retained as described in the Privacy Policy.

Disclaimer

To the fullest extent the law allows, the service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We are not responsible for a game that fails to fill, a court left unbooked, a message that does not arrive, or any arrangement made between participants.

Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, or for lost data, revenue or opportunity. Our total liability arising from the service is limited to the amount you paid us in the twelve months before the claim, which during the beta is zero. Nothing here excludes liability that cannot lawfully be excluded.

Changes to these terms

We may update these terms and will revise the date above. Continuing to use the service after a change means you accept it; material changes will be announced to organisers by email.

Governing law

These terms are governed by the laws of the operator’s place of business, and disputes will be heard by the courts there. The specific jurisdiction will be named here before the service leaves beta. Consumer rights that apply where you live are unaffected.

Contact

Questions about these terms go through the contact form on our home page.