Privacy Policy

Last updated: 27 July 2026

This policy explains what personal data Courti collects, why, and what your choices are. “Courti”, “we” and “us” mean the operator of the Courti service, reachable through the contact form on this site.

Who is responsible for what

Courti works on behalf of an organiser — the person who arranges a game. The organiser decides which players to add to their own roster and what to record about them. For that roster data the organiser is the data controller and Courti acts as their processor. For our own website, accounts and enquiries, Courti is the controller.

What we collect

• Enquiries. The name, email address and message you submit through the contact form on this site.
• Organiser accounts. Email address, display name, mobile number, playing level and time zone.
• Player roster entries. The name, mobile number, playing level and any notes an organiser records about a player. Each organiser’s roster is separate and private to them.
• Messages. The content and delivery status of messages exchanged between Courti and a participant, so that invitations, replies and confirmations can be matched to the right game.
• Game records. Times, venues, spot allocations and waitlists.
• Server logs. Standard web-server records including IP address, timestamp and requested URL, kept for security and diagnostics.

A mobile number is how Courti recognises a participant, so it is required to take part. We do not run advertising, we do not sell personal data, and this website sets no cookies and runs no analytics or tracking scripts.

Why we use it

• To send invitations, understand replies and allocate spots in a game.
• To tell an organiser who is confirmed, waitlisted or has dropped out.
• To operate, secure and debug the service.
• To reply to an enquiry you send us.

Where the GDPR applies, we rely on performance of a contract for running the service, and on legitimate interests for security, diagnostics and answering enquiries. Organisers are responsible for having a proper basis — usually the player’s consent — for adding someone to a roster and having Courti message them.

Who we share it with

We use a small number of service providers, and no one else:

• WhatsApp / Meta Platforms — delivers messages between Courti and participants.
• FormSubmit — forwards contact form submissions from this site to our mailbox.
• Our hosting provider — runs the servers and stores the database.

Within the service, an organiser can see their own roster and their own games. Confirmed participants’ names and numbers are shared with the organiser of that game so the game can go ahead. We may also disclose data where the law requires it.

International transfers

Our providers may process data outside your country, including in the United States. Where required, transfers rely on the European Commission’s standard contractual clauses or an equivalent safeguard.

How long we keep it

• Contact form enquiries: up to 24 months after our last exchange.
• Account, roster, game and message records: for as long as the account is active, and deleted or anonymised on request.
• Server logs: up to 90 days.

Removing a player or an organiser is a status change, not an erasure — past games keep their history so records stay accurate. A deletion request overrides this.

Security

Traffic to this site and to the Courti portal is encrypted with HTTPS. Accounts are password-protected, access to the production database is restricted to the operator, and each organiser’s data is separated from every other organiser’s. No service can promise perfect security, and Courti is beta software.

Your rights

Depending on where you live, you may have the right to access, correct, delete, export or restrict the use of your personal data, and to object to processing. To exercise any of these, or to stop receiving messages altogether, use the contact form. If you are on a roster, we will normally direct the request to the organiser who added you, and act on their instruction. You also have the right to complain to your local data protection authority.

You can stop Courti messaging you at any time by replying STOP in the chat, or by asking the organiser to remove you.

Children

Courti is not intended for people under 16. If you believe a child’s data has reached us, contact us and we will delete it.

Changes

We will update this page when the service changes and revise the date above. Material changes will be announced to organisers by email.

Contact

Privacy questions and requests go through the contact form on our home page.